Togainu No Chi Not Working

This is my first with a BL game, and I really want to play it because I loved the anime a lot. So I've done everything right and did as instructed. The game Icon is on my desktop but when I go to click it nothing happens? I'll right-click and "Run as Administrator" and still nothing. I finally went back and clicked the Install.exe and that runs and will pull up a menu that says "Game Start", "DirectX Install", and "Uninstall".

I click "Game Start" and nothing happens but when I click the "DirectX Install" it tells me it can't and my version of it is out of date? But I checked it and the DirectX Model(?) is: v. 11.2.

Please help, I really want to play this game T_T

Ah, just to make sure, the game was installed with the System Locale at JP?

Togainu No Chi requires DirectX Version 9.0c which newer computers don't have automatically installed. The DirectX installer in Togainu no Chi set-up it too old and incompatible with newer OS versions (I think starting from Vista or 7).

Download the DirectX installer here. A proper install should have no errors cropping up. (If you have DirectX 9.0c installed, the installer will say so)
https://www.microsoft.com/en-us/down....aspx?id=34429

Also, if you are in Win 10, replace the togainunochi.exe with the no-dvd version here. Read the thread.
http://aarinfantasy.com/forum/f49/t1...ml#post4352203

You might be also interested in here, I've been testing BL games on Win 10, and I can confirm somewhat that with proper installation/procedure Togainu no Chi works. I've also compiled some of the most encountered problems.

http://aarinfantasy.com/forum/f49/t189556-testing-compatibility-thread-windows.html

EDIT: I hope it worked or something.

I actually have the same exact problem as OP so I did what you suggested, except I downloaded DirectX from this page (this says it's version 9.29.1974) because the one you linked leads to an error page (gj microsoft). I didn't really know where to save it so I just made a new folder in my documents folder and left the files there. I went through the install and then went to install TnC again (as the original install without DirectX didn't work) but this time using DirectX. I still got an error saying "This version of DirectX is not compatible with the version of Windows currently installed." I'm running 8.1 btw.

The pc is set to the Japan locale and I have DMMd and DMMd re:connect installed and I play those just fine. There must be something I'm doing incorrectly but I have no idea what. any help would be seriously appreciated

Quote:

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Originally Posted by charmingmoron

I actually have the same exact problem as OP so I did what you suggested, except I downloaded DirectX from this page (this says it's version 9.29.1974) because the one you linked leads to an error page (gj microsoft). I didn't really know where to save it so I just made a new folder in my documents folder and left the files there. I went through the install and then went to install TnC again (as the original install without DirectX didn't work) but this time using DirectX. I still got an error saying "This version of DirectX is not compatible with the version of Windows currently installed." I'm running 8.1 btw.

The pc is set to the Japan locale and I have DMMd and DMMd re:connect installed and I play those just fine. There must be something I'm doing incorrectly but I have no idea what. any help would be seriously appreciated

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I think you have downloaded an installer, did you try installing it? Leaving the files there would not work.

Also, I checked the link, this link it is working. You should download a 309 kb Microsoft DirectX® 9.0c End-User Runtime.

Also, did you try replacing the executable with the no-DVD version in the thread? If you have difficulties in downloading the needed files, you can message me privately for further assistance.

The DirectX version I downloaded has a setup .exe inside the folder so that's what I ran and it claimed to have installed and that the components were ready for use. When I checked my installed programs from the control panel, nothing registered there about DirectX so I don't know if it installed or not. I ended up just deleting all of those files.

It's so weird but the link you have keeps redirecting me to an error page, but a google search led me to the right DirectX version to install. I downloaded it and tried to install, but then it told me that I needed an older version of Windows to install! So I wasn't able to use this method after all.

I didn't try the no-DVD version because I thought it was compatible with Windows 10 (I really shouldn't assume!). What actually got it to work was that a friend shared with me this page which has another launcher. So I copied what was in the zip folder and replaced the one in my Program Files (x86). I double clicked and the game opened! I haven't played it yet, but I'm hoping everything runs smoothly now.

Thank you for taking the time to help me even if Windows wasn't cooperating :-)

Direct X does not really register on Programs. One way to check is through Run>Dxdiag but it won't show whether DirectX 9.0c is installed.

If the game runs properly graphically (meaning game runs like you can hear the music but no instance of black screens and such), then the DirectX problem is already fixed. No need to worry about that.

Anyway, I'm glad your problem is fixed, even if I wasn't much help.

Just remember to run the game as Administrator and under compatibility mode. :D

I'm having the same issues. I've tried all the suggestions provided but it still won't run at all. For reference, I'm using windows 7, and (apparently) DirectX 11. Like charmingmoron dmmd works fine for me.

Quote:

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Originally Posted by AyameNakatsu

I'm having the same issues. I've tried all the suggestions provided but it still won't run at all. For reference, I'm using windows 7, and (apparently) DirectX 11. Like charmingmoron dmmd works fine for me.

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Do you mind Skyping with me? I can guide you personally if needed. Just message me privately if you want.

Else, if you don't want, please provide a screenshot of your installation folder.

Quote:

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Originally Posted by monokuroe

Do you mind Skyping with me? I can guide you personally if needed. Just message me privately if you want.

Else, if you don't want, please provide a screenshot of your installation folder.

---

Unfortunately, I don't have skype otherwise I'd take you up on that offer. This is a screenshot of the folder the games installed in.
Attachment 170938

It won't run at all? Does no window start up at all, or does nothing happen period once you try running the EXE?

--- Actually, almost immediately I'm going to suggest this:

#1, Uninstall Togainu no Chi and reinstall it into a different location (Like, make a folder called "Games", and install it there. EX: C:\Games\etc\etc\). Don't install it into the default location; you won't be able to save the game.

#2, There was a Windows update back in September 2015 that nerfed TnC's ability to check if the disk is in the drive; it won't work at all now. You need the Vista Update version of the EXE.
https://mega.nz/#!5dYwnDwD!D27r8LJP6...LANBXHrHqveYhc

Download the NoCD/Vista Update exe, and extract it into your re-installed TnC folder. ^^

Awesome, thanks so much Kojichan. That seems to have done the trick and just as I was starting to give up hope that I'd ever play TnC again. : )

so, i've played all the other nitroChi games completely, and am familiar with the basics of the setup for these games, i have japanese local, and daemon tools, and directX, so i don't think that's the problem. i had played togainu before on this pc, and i even played through a couple routes. but suddenly the game stopped working, and i couldn't get past the install screen. i uninstalled and reinstalled with downloads from 2 different places and made sure it was alowed in my firewall but no change was made. now, after attempting to install it again i get this message, so now i can't even install the game anymore.

file:///C:/Users/DV6T-2300/Desktop/help.PNG

please help me unblock whatever this is. i have installed the game on another computer, windows 7, just like mine, and it runs perfectly, but i'm always having problems with just this pc.

Picturenot showing, please upload it properly.

Quote:

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Originally Posted by KuroKitsune978

so, i've played all the other nitroChi games completely, and am familiar with the basics of the setup for these games, i have japanese local, and daemon tools, and directX, so i don't think that's the problem. i had played togainu before on this pc, and i even played through a couple routes. but suddenly the game stopped working, and i couldn't get past the install screen. i uninstalled and reinstalled with downloads from 2 different places and made sure it was alowed in my firewall but no change was made. now, after attempting to install it again i get this message, so now i can't even install the game anymore.

file:///C:/Users/DV6T-2300/Desktop/help.PNG

please help me unblock whatever this is. i have installed the game on another computer, windows 7, just like mine, and it runs perfectly, but i'm always having problems with just this pc.

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Mhh, unfortunately you cannot actually post an image into a post directly from your computer. ^^;;;

However, it sounds like you were hit with the "Windows update that killed Togainu no Chi". Microsoft released an update that disables a particular anti-piracy program from working, because, apparently, had the potential to cause more harm than prevent. XD;;

Anyway, your existing EXE Program for TnC won't work now.

Here is a replacement:
https://mega.nz/#!5dYwnDwD!D27r8LJP6...LANBXHrHqveYhc

Download the file, extract the EXE Program, and REPLACE the EXE Program in the folder where you installed TnC.

For example, I installed Togainu no Chi in C:\Games\NitroplusCHiRAL\咎狗の血\, so once I open that folder, I would replace "togainunochi.exe" with the one from the download above.

The old EXE is 880KB big, but the new one is only 152KB. ^^ Hope that helps you.

Hi everyone,

I've read all related topics on this forum, to no avail. This is actually my first post here so please bear with me :)

I'm running W7 32-bit with DX 11, and my locale is set to Japanese. I have installed the game, update and English patch properly (running everything as admin, yadda yadda yadda). My install directory is C:\Games\NitroPlusCHIRAL\.

Whenever I try using the original togainunochi.exe file to run the game (or launch the game from the mounted img), I get the "CD missing" error. Unless I'm mistaken, this means that the game is actually trying to access the drive but is being hindered by the infamous Win update that broke the game, which is a good sign (I guess).

However, when I try replacing the .exe file with the NoDVD version, nothing happens. At all. Either that, or I get an error message saying that the process stopped working. I've set it to run as admin, in compatibility mode (I've tried XP and Vista), and yet I'm stuck. I've also set the secdrv start on auto in cmd and modified the "Start" value for secdrv in the Register to 2, but no luck there either.

I'd like to know if there's anything I haven't tried yet, since all other N+C games installed on this computer run beautifully (that's DMmd, Sweet Pool and DMmd:reconnect). I'd like to avoid running a VM for XP if possible, unless that's the only way...

Thanks in advance for any tips or advice, I'd really appreciate a helping hand here so I can FINALLY play this game ! :)

Quote:

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Originally Posted by sinharat

Hi everyone,

I've read all related topics on this forum, to no avail. This is actually my first post here so please bear with me :)

I'm running W7 32-bit with DX 11, and my locale is set to Japanese. I have installed the game, update and English patch properly (running everything as admin, yadda yadda yadda). My install directory is C:\Games\NitroPlusCHIRAL\.

Whenever I try using the original togainunochi.exe file to run the game (or launch the game from the mounted img), I get the "CD missing" error. Unless I'm mistaken, this means that the game is actually trying to access the drive but is being hindered by the infamous Win update that broke the game, which is a good sign (I guess).

However, when I try replacing the .exe file with the NoDVD version, nothing happens. At all. Either that, or I get an error message saying that the process stopped working. I've set it to run as admin, in compatibility mode (I've tried XP and Vista), and yet I'm stuck. I've also set the secdrv start on auto in cmd and modified the "Start" value for secdrv in the Register to 2, but no luck there either.

I'd like to know if there's anything I haven't tried yet, since all other N+C games installed on this computer run beautifully (that's DMmd, Sweet Pool and DMmd:reconnect). I'd like to avoid running a VM for XP if possible, unless that's the only way...

Thanks in advance for any tips or advice, I'd really appreciate a helping hand here so I can FINALLY play this game ! :)

---

I hope you backed up your registry before doing the edit on it. If you do have a backup, restore it. If you do have the NoDVD version you don't need to configure secdrv.

Also, when it was saying "no cd error" it's not accessing your hard drive, rather, it is accessing your CD Drive and is searching for the Togainu no Chi CD as a form of anti-piracy. You could have tried to Virtual mount the Togainu No Chi ISO and tried opening it again with the original .exe

Can you post a picture of the Togainu no Chi Folder, as well as the compatibility settings?

Btw. Togainu no Chi runs with DX 9.0c. AFAIK, even if you have DX 13, TnC needs the files for DX 9.0c itself since it's an old game. So download from Microsoft the DirectX 9.0c web installer. Link below.

Take note, when you run the installer, it will check whether you have DX 9.0c files, and will download it if you don't have one.

https://www.microsoft.com/en-us/down....aspx?id=34429

BTW, for comparison: I run Win 10 x64, I did not have to modify secdvr since it's nonexistent in Win 10, but the noDVD patch works for me. I do have the DX 9.0c installed in my laptop.

Hi and thanks a lot for your reply ! Here's my install folder for TnC:

Attachment 172038

Re compatibility settings here they are, apologies for the French labels though:

Attachment 172039

Quote:

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Also, when it was saying "no cd error" it's not accessing your hard drive, rather, it is accessing your CD Drive and is searching for the Togainu no Chi CD as a form of anti-piracy. You could have tried to Virtual mount the Togainu No Chi ISO and tried opening it again with the original .exe

---

That's the first thing I did, before replacing the .exe with the NoDVD version. I wanted to check if it was working at all. I also tried that after noticing that the NoDVD .exe wasn't working. Same issue:

Attachment 172040

I forgot to mention that I'd already downloaded and run the DX 9.0c installer and basically it says that the components have been installed and are ready to use.

Quote:

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Originally Posted by sinharat

Hi and thanks a lot for your reply ! Here's my install folder for TnC:

Attachment 172038

Re compatibility settings here they are, apologies for the French labels though:

Attachment 172039



That's the first thing I did, before replacing the .exe with the NoDVD version. I wanted to check if it was working at all. I also tried that after noticing that the NoDVD .exe wasn't working. Same issue:

Attachment 172040

I forgot to mention that I'd already downloaded and run the DX 9.0c installer and basically it says that the components have been installed and are ready to use.

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Hmm, I'm stumped. I see no differences between my installation folder and yours.

You can try the setting the system locale back to US, then back to JP again?

Try to check if the game runs without the eng patch.

Run it as Win XP Service Pack 3, Admin mode, disable the theme.

Hi monokuroe,

Thanks for taking the time. Tried all that, nothing seems to be working. I might want to try installing it on my Win 10 desktop and see how it goes. Or run a VM maybe.

Anyhow, thanks a lot, much appreciated :)

Quote:

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Originally Posted by Kojichan

It won't run at all? Does no window start up at all, or does nothing happen period once you try running the EXE?^^

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It wouldn't open at all and now with the .exe that I downloaded from you. It says;
"Runtime Error!

Program: ... Files (x86)\NitroplusCHiRAL\[some Japanese]\togainunochi.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information."

I don't know what to do about it.

Quote:

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Originally Posted by QueenieMoonie

It wouldn't open at all and now with the .exe that I downloaded from you. It says;
"Runtime Error!

Program: ... Files (x86)\NitroplusCHiRAL\[some Japanese]\togainunochi.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information."

I don't know what to do about it.

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Hello QueenieMoonie! o.o

Runtime error? Hmm... Could you fill in some details about your computer for us? ^^

- Windows 7, 8, or 10?
- Is your computer's System Unicode Locale set to Japanese?
- Which ISO mounting program; Daemon Tools Lite, Virtual CloneDrive, other?
- Did you run the English patch? There are 3 steps involved, which includes updating the game to a newer version and moving files.
- Considering you quoted my post, did you try the other step I mentioned in there which said to uninstall TnC then reinstall the game to a different location, NOT the default folder? ^^
- Where did you download the ISO for TnC?

Quote:

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Originally Posted by Kojichan

Hello QueenieMoonie! o.o

Runtime error? Hmm... Could you fill in some details about your computer for us? ^^

- Windows 7, 8, or 10?
- Is your computer's System Unicode Locale set to Japanese?
- Which ISO mounting program; Daemon Tools Lite, Virtual CloneDrive, other?
- Did you run the English patch? There are 3 steps involved, which includes updating the game to a newer version and moving files.
- Considering you quoted my post, did you try the other step I mentioned in there which said to uninstall TnC then reinstall the game to a different location, NOT the default folder? ^^
- Where did you download the ISO for TnC?

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Windows 7 64 bits, set to japanese, powerISO, yeah but, it never worked in the first place so, idk, and yes. I did uninstall and reinstalled to a different folder. I downloaded it from this website, one time from you and another time from soemoen who had 6 downloads.

Quote:

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Originally Posted by QueenieMoonie

Windows 7 64 bits, set to japanese, powerISO, yeah but, it never worked in the first place so, idk, and yes. I did uninstall and reinstalled to a different folder.

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The English patch never worked, either?? So the TnC 101 update, or the actual English patch? Or are you just saying that TnC never worked, anyways?

Are you running any antivirus programs? (Avast, Norton, McAfee, Kaspersky, etc?)

Hmm, since you installed to a new location, would you mind posting a screenshot of the folder where TnC was installed? ^^ Please include the file sizes.

What is that new location, anyways?

Quote:

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Originally Posted by Kojichan

The English patch never worked, either?? So the TnC 101 update, or the actual English patch? Or are you just saying that TnC never worked, anyways?

Are you running any antivirus programs? (Avast, Norton, McAfee, Kaspersky, etc?)

Hmm, since you installed to a new location, would you mind posting a screenshot of the folder where TnC was installed? ^^ Please include the file sizes.

What is that new location, anyways?

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TnC never worked. I never got it to open. Only antivirus I'm using is Malwarebytes Anti-Malware Lite.

I moved it into the Data D(D; ).

Your screenshot... Is this a fresh install with none of the English patch or update stuff?

Quote:

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Originally Posted by Kojichan

Your screenshot... Is this a fresh install with none of the English patch or update stuff?

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the script is from the English patch but, I'm not sure about the update. Gimme a second.

- - - Updated - - -

Now it is. It has the Eng Patch file and the Remove English Patch exe thing but, it still has the Runtime error.

Quote:

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Originally Posted by sinharat

Hi monokuroe,

Thanks for taking the time. Tried all that, nothing seems to be working. I might want to try installing it on my Win 10 desktop and see how it goes. Or run a VM maybe.

Anyhow, thanks a lot, much appreciated :)

---

Random thought for you... I just installed TnC onto my Windows 10 laptop as well, and Windows baulked at me saying that it required "DirectPlay" to be installed before it would work.

Also, if you're running the antivirus program Avast!, it apparently doesn't like playing with DirectPlay (or at least the installer).

To check if you have DirectPlay:
1. Right click Start
2. Click Programs and Features
3. Click Turn Windows features on or off
4. Make sure there is a check in Legacy Components
5. Click the + to expand
6. Check the box for DirectPlay

If possible, try to disable any antivirus programs you have temporarily until this is installed.

Quote:

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Originally Posted by QueenieMoonie

the script is from the English patch but, I'm not sure about the update. Gimme a second.

- - - Updated - - -

Now it is. It has the Eng Patch file and the Remove English Patch exe thing but, it still has the Runtime error.

---

Ok, just making sure you didn't have an ISO of a newer version of the game (EX, the Vista version). The newer version of the game won't work.


Would you mind taking a screenshot of that error? I honestly can't tell what type of error it is, so I don't know where to start suggestions... ^^;;

Also... I noticed that your "system.pak" file is 6kb, instead of 3kb...

https://www.dropbox.com/s/fijr5z6dsq...ystem.pak?dl=0 Here's mine. Try downloading it and putting it in your folder. Overwrite the existing one.

It's worth a shot... XP;;;

Quote:

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Originally Posted by Kojichan

Random thought for you... I just installed TnC onto my Windows 10 laptop as well, and Windows baulked at me saying that it required "DirectPlay" to be installed before it would work.

Also, if you're running the antivirus program Avast!, it apparently doesn't like playing with DirectPlay (or at least the installer).

To check if you have DirectPlay:
1. Right click Start
2. Click Programs and Features
3. Click Turn Windows features on or off
4. Make sure there is a check in Legacy Components
5. Click the + to expand
6. Check the box for DirectPlay

If possible, try to disable any antivirus programs you have temporarily until this is installed.





Ok, just making sure you didn't have an ISO of a newer version of the game (EX, the Vista version). The newer version of the game won't work.


Would you mind taking a screenshot of that error? I honestly can't tell what type of error it is, so I don't know where to start suggestions... ^^;;

Also... I noticed that your "system.pak" file is 6kb, instead of 3kb...

https://www.dropbox.com/s/fijr5z6dsq...ystem.pak?dl=0 Here's mine. Try downloading it and putting it in your folder. Overwrite the existing one.

It's worth a shot... XP;;;

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Here's the error. I tried it again but, it didn't work

Quote:

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Originally Posted by QueenieMoonie

Here's the error. I tried it again but, it didn't work

---

Alrighty then! That error, connecting to a Visual C++ library, means that the DirectX version on your computer might need an update.

http://www.microsoft.com/en-us/downl...ils.aspx?id=35

Download and run this installer, then follow the instructions.

This should install more core components for DirectX9.0c, which is what TnC uses. (And a lot of older visual novels)

Give that a go! o.o

Quote:

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Originally Posted by Kojichan

Alrighty then! That error, connecting to a Visual C++ library, means that the DirectX version on your computer might need an update.

http://www.microsoft.com/en-us/downl...ils.aspx?id=35

Download and run this installer, then follow the instructions.

This should install more core components for DirectX9.0c, which is what TnC uses. (And a lot of older visual novels)

Give that a go! o.o

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Ahhhh...... It seems like I can't get the game to work. I'm using a cracked version of windows 7 because of the fact my laptop got hit with a very big virus on my windows 8.1. So, I can't upgrade unless I had the code for it. Unless, I can find a code that I can use, I'm basically never going to play the game on the P.C. I have right now.

Thank you so much for trying to help me! I'm sorry if I wasted your time.

Quote:

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Originally Posted by QueenieMoonie

Ahhhh...... It seems like I can't get the game to work. I'm using a cracked version of windows 7 because of the fact my laptop got hit with a very big virus on my windows 8.1. So, I can't upgrade unless I had the code for it. Unless, I can find a code that I can use, I'm basically never going to play the game on the P.C. I have right now.

Thank you so much for trying to help me! I'm sorry if I wasted your time.

---

Gosh, I'm sorry! o.o Well, you can try reinstalling a fresh copy of Windows 8. I'm sure you can find the ISO, and as long as your computer has the serial code for it on the case, you can reinstall it. It might work better, then you can update to Windows 10 if you like.

You didn't waste my time, I just feel bad you can't get this to work. ^^;;

Quote:

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Originally Posted by QueenieMoonie

Ahhhh...... It seems like I can't get the game to work. I'm using a cracked version of windows 7 because of the fact my laptop got hit with a very big virus on my windows 8.1. So, I can't upgrade unless I had the code for it. Unless, I can find a code that I can use, I'm basically never going to play the game on the P.C. I have right now.

Thank you so much for trying to help me! I'm sorry if I wasted your time.

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We are going to make this work, because it's my mission to share the capability to play BL. lol

Anyway, is this the link for DirectX 9.0c? The installer name is "Direct X 9.0c End User Runtime"

http://https://www.microsoft.com/en-....aspx?id=34429

Or this one: the "DirectX End User Runtime Web Installer"

https://www.microsoft.com/en-us/down...ylang=en&id=35

If you cannot access the 2nd download link, I can provide you with the dxwebsetup.exe that I have downloaded from the website. I think people do have problems accessing it as they are always redirected to Downloading Windows 10.

Hey guys, I have a problem too. I installed the game all right, it starts, the English patch seems to be working as well. It only goes wrong when trying to save. Right after saving everything just stops working, I can't leave the saving screen and I can't quit the game, I have to restart the entire computer. After that, the saved data is there all right, but again, nothing works after loading. There's also some kind of an error message in Japanese. Can somebody tell me what I did wrong? :o
Nevermind I fixed it!

Quote:

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Originally Posted by AyameNakatsu

Unfortunately, I don't have skype otherwise I'd take you up on that offer. This is a screenshot of the folder the games installed in.
Attachment 170938

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Not OP but thank you so much! I'm running windows 7 x64 and followed all of the instructions to the dot. Japanese locale and region. Daemon tools lite. Installing the direct X provided with the installer, and steps 1/2/3 of the english patch folder - and no dice.

What fixed it was the shortcut you uploaded on MEGA. :)

im having the same problem feradraco had with the game. game plays fine but as soon as i save it, it completely freezes which makes me have to do a complete system reboot. and i cant load the save that i did because the same problem occurs. anyone have any idea how to stop that happening?

Quote:

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Originally Posted by monokuroe

We are going to make this work, because it's my mission to share the capability to play BL. lol

Anyway, is this the link for DirectX 9.0c? The installer name is "Direct X 9.0c End User Runtime"

http://https://www.microsoft.com/en-....aspx?id=34429

Or this one: the "DirectX End User Runtime Web Installer"

https://www.microsoft.com/en-us/down...ylang=en&id=35

If you cannot access the 2nd download link, I can provide you with the dxwebsetup.exe that I have downloaded from the website. I think people do have problems accessing it as they are always redirected to Downloading Windows 10.

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How did you get it to work? I can't seem to get it to stop freezing when I try to load it.

- - - Updated - - -

Quote:

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Originally Posted by monokuroe

We are going to make this work, because it's my mission to share the capability to play BL. lol

Anyway, is this the link for DirectX 9.0c? The installer name is "Direct X 9.0c End User Runtime"

http://https://www.microsoft.com/en-....aspx?id=34429

Or this one: the "DirectX End User Runtime Web Installer"

https://www.microsoft.com/en-us/down...ylang=en&id=35

If you cannot access the 2nd download link, I can provide you with the dxwebsetup.exe that I have downloaded from the website. I think people do have problems accessing it as they are always redirected to Downloading Windows 10.

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How did you get it to work? I can't seem to get it to stop freezing when I try to load it.

How did you get it to work?