Hmm could you tell me which graphics card you are using?
Okay looks like you have one of those Laptops with two Graphiccards.
Now that i know that your dedicated Graphicscard (the relevant one) is an NVIDIA Graphicscard it's easy for you to find out which one you have.
Right click on the NVIDIA Icon in your Icon Tray and choose NVIDIA Expierence
When NVIDIA Expirence opens please click on "My Rig" and show us a screenshot of it.
You mentioned you "updated to Windows 8.1 when you got the laptop", about how long ago was this, roughly?
Also, have you tried installing/playing any other games?
Also also, does your Windows Username have any strange foreign characters in it? Like non-Japanese/Roman characters such as Russian, Islamic, etc?
Lastly, do you have an Anti-virus program by chance?
Last edited by hishiro-kuu; 09-17-2014 at 11:26 AM.
I don't suppose you'd be interested in doing a kind of remote assistance? I can attempt to help trying with that...
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