Issue: Lost Points

I had 7500 points and sold two of my cards and it came around 12000 something. But my savings were 1862537 I think and they haven't changed. Also I'm denied of transaction of even 10k from Savings to Points. I tried this just last night and its still same.

Its actually got worse after trying to transact the savings. From 12000 (something) it deducted straight to 500. And its still 500 in my points location. Also my savings haven't increased as points went down and I wasn't able to buy anything.

Hope I wrote everything that was needed to be told. Can someone please help me?


Cheers,

Wind