[SOLVED] Windows Explorer Crashing

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07-05-2012, 10:13 PM
crisislover

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[SOLVED] Windows Explorer Crashing

I have Windows 7, and as of last month Windows Explorer keeps crashing every 5 minutes. I looked it up, but can't make any sense of the instructions to fix this (And I don't want to mess it up). So can someone explain to me more clearly what I have to do to get rid of the crashing?

Attachment 140161

EDIT: So I did what the first answer said here

C:\Windows <- Inside this folder you should find the file "explorer.exe". Select that and press "CTRL+C" (this will copy the file, do NOT cut, just copy).

Then paste the copied file into:

C:\Windows\System32

http://i45.tinypic.com/2873dzb.png

Has anyone followed the same/similar thing and got it fixed?
07-06-2012, 10:32 AM
Munemasa Katagiri

Did it fixed the problem?
Did you install anything right before the crashing started?
07-06-2012, 03:51 PM
crisislover

Quote:

Originally Posted by Munemasa Katagiri

Did it fixed the problem?
Did you install anything right before the crashing started?

I restarted it today and there doesn't seem to be a problem now. And no, I didn't install anything right before the crashing started, it happened about once a month before this though.
07-06-2012, 05:51 PM
Munemasa Katagiri

I hope you don't have problems anymore. Just let us know if it returns.
07-06-2012, 09:41 PM
crisislover

Quote:

Originally Posted by Munemasa Katagiri

I hope you don't have problems anymore. Just let us know if it returns.

It happened today again, but this time after I pressed 'Restart' it refreshed and then did this three times (Windows Explorer stopped working three times within 1-2 minutes, this has never happened before). It stayed frozen for 4-5 minutes and stopped after a while.

http://i48.tinypic.com/jzupd.png
07-07-2012, 12:18 AM
lemur7

so now explorer is not working at all ??
have you tried to down-load and re-install explorer??
get the same version see if that can help
I did hear that the latest version of flash player is causing random problems..you can try disabling the flash plug-in in your browser...seems it also conflicts with "quicktime" browser plug-ins

best yet please try another browser ...it can save you a lot of headaches
07-07-2012, 12:36 AM
CoffeeCup

Quote:

Originally Posted by lemur7

so now explorer is not working at all ??
have you tried to down-load and re-install explorer??
get the same version see if that can help
I did hear that the latest version of flash player is causing random problems..you can try disabling the flash plug-in in your browser...seems it also conflicts with "quicktime" browser plug-ins

best yet please try another browser ...it can save you a lot of headaches

The crash one is Windows Explorer, program for browsing files, not Internet Explorer, program for browsing web.

Usually if Explorer crash, I restart Windows. Better restart it myself before this crash lead to bigger system conflict and dear Blue Screen come to visit!

Did you try to end explorer.exe process in Task Manager and run it again from run command?
07-07-2012, 12:52 AM
crisislover

Quote:

Originally Posted by CoffeeCup

The crash one is Windows Explorer, program for browsing files, not Internet Explorer, program for browsing web.

Usually if Explorer crash, I restart Windows. Better restart it myself before this crash lead to bigger system conflict and dear Blue Screen come to visit!

Did you try to end explorer.exe process in Task Manager and run it again from run command?

Last time I tried that on my other computer, it stopped working all together and I had to go through Safe Mode to undo it. I'm sorta scared because this one is barely a year old.

@lemur7- No, not the browser, I don't even use IE, I use firefox.
07-07-2012, 01:12 AM
CoffeeCup

Quote:

Originally Posted by crisislover

Last time I tried that on my other computer, it stopped working all together and I had to go through Safe Mode to undo it. I'm sorta scared because this one is barely a year old.

@lemur7- No, not the browser, I don't even use IE, I use firefox.

Strange! It stop everything!? In my case when I end explorer.exe the only thing left is Task Manager then I run explorer again.

There is another method of exit explorer by open start menu right click on empty area while pressing ctrl + shift, then select Exit Explorer. This one is called, safe exit of Windows Explorer...safer then end it process, at least... But after that you have to run the explorer via run command again.

Otherwise, maybe you have to go through standard Microsoft checklist. Do you have any customize program that custom Windows settings? Do you update Windows regularly? Do you install new Driver? Do you update your driver?
07-07-2012, 02:16 AM
seres

Hey~
Is this thing only happening when you're using firefox? A friend of mine had been experiencing something similar to this and in the end we figured it was because of firefox (something to do with a plugin/addon). Try using opera and don't open firefox for a session and see if the problem still occurs.

I would also want to recommend you to stop all unnecessary services and programs loading at the beginning.

run: msconfig
at the startup tab un-check all the unneeded programs (everything except your security software and maybe ctfmon)
at the services tab check "hide all microsoft services" and then uncheck the unnecessary services.

This will help you understand the cause of this better.

Btw you can manually start explorer by typing this to the run box: explorer.exe after you kill the process.
07-07-2012, 08:29 AM
Munemasa Katagiri

Do as seres said, it wil help you to figure out if there is some running process that is doing that.
07-07-2012, 06:25 PM
crisislover

I did what @seres suggest (running msconfig).

I didn't run or use Firefox, and it seemed alright when I started it. Then I ran Photoshop like I usually do, and the toolbar froze three times, and a Flash button showed up after I exited. I ran Firefox a little after to start this post and took screenshots, I pressed the Flash button but nothing popped up. After a few minutes it went away.

http://i47.tinypic.com/dxbh8w.png

I remembered something and looked at the Task Manager, and two Flash are running (the exact same). I couldn't remember it at the time, but this problem started getting a little out of hand when Flash was updated. I updated it after Firefox kept crashing on me (Adobe Flash Player 11.3.300.262). It stopped the crashing on Firefox until last week, when I was uploading files on Mediafire and Uploading.

Is it normal for there to be two Flash running like that?

http://i50.tinypic.com/10z0mli.png
07-08-2012, 03:58 AM
seres

Quote:

Originally Posted by crisislover

I did what @seres suggest (running msconfig).

I didn't run or use Firefox, and it seemed alright when I started it. Then I ran Photoshop like I usually do, and the toolbar froze three times, and a Flash button showed up after I exited. I ran Firefox a little after to start this post and took screenshots, I pressed the Flash button but nothing popped up. After a few minutes it went away.

http://i47.tinypic.com/dxbh8w.png

I remembered something and looked at the Task Manager, and two Flash are running (the exact same). I couldn't remember it at the time, but this problem started getting a little out of hand when Flash was updated. I updated it after Firefox kept crashing on me (Adobe Flash Player 11.3.300.262). It stopped the crashing on Firefox until last week, when I was uploading files on Mediafire and Uploading.

Is it normal for there to be two Flash running like that?

http://i50.tinypic.com/10z0mli.png

Yeah, it seems to be about the flash plugin -as I thought. Okay, why don't you go to Add or Remove Programs and uninstall flash player first. Then don't reinstall it. Reboot your computer and see if your problem continues (this is to see if everything was flash's fault).
07-08-2012, 04:37 AM
KarumA

Yes but did it fix your constant Explorer crashing?
Also if anyone asks if you updated or installed anything lately then updating flash belongs on that list.
07-08-2012, 06:27 AM
Munemasa Katagiri

The new Flash update is stupid, mine went crazy as well. Slow and crashing all the time.
07-08-2012, 10:02 AM
lemur7

sorry about that crisislover ..I miss-read the post
if this is happening ....there's either a conflict with explorer and another program or update
or the files inside system 32 for it are being "eaten" by a bad spot on your hard drive ....no kidding on this one it does happen.....I got a lappy in the shop for that very reason.....where windows installed had a bad sector and at first the install and general functioning looked very normal ...then crashes ....blue screens .... so please do an in depth disc check or have a pro do that for you
06-02-2013, 04:39 PM
crisislover

After a year, I'm updating this thread. The issue with my computer was that my user profile is corrupted, there's a fix for that here. I made another user profile on this computer (also set as Administrator), and explorer.exe has not crashed since, so I'm moving things around. I'm requesting for a mod/admin to please lock this thread, as I've solved this issue and hopefully if anyone else has this problem, just go to where I linked to.