My laptop doesn't see DVD player

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08-29-2010, 01:11 PM
bra00724

My laptop doesn't see DVD player

Could you please explain this little phenomenon?
It started couple days ago. When I download something big (over 100mb) my laptop goes "blind" and icon with DVD player disappears. I have to restart my comp to see it again. It's not a big problem because I'm using my DVD player only a couple times a month but it's kind of irritating.
It happened earlien 4 or 5 times a year but now it disappears every time I download something.
08-29-2010, 05:10 PM
gokunaruto

This is very strange. Have you tryed with a deep antivirus/antispyware scan?
08-29-2010, 05:23 PM
MiraiKurosaki

I would check for what gokunaruto suggested first and see what that brings up.

I have heard of this problem from a couple other people and what happened was that is was a manufacturing problem that caused a short-circuit sometimes. The DVD metal case may be touching the the interior metal case of the laptop, which causes the short circuit.

While it happened to a few types of laptops, it was most common with Acer ones. But you'd have to actually call/have someone check for that. Hope it gets resolved soon :)
08-30-2010, 12:55 AM
bra00724

Thank you for your answers.
Then I think I'm stuck with this problem. I scaned my laptop and there is nothing wrong with it.
Sadly I can't send it to repair because there is no such service in my city (only PC's) and it would cost to much to send it somewhere far.
My laptop has almost 3 years and I rather buy a new one.
Well it's not such a big problem so I think I just live with that.
Bay the way it's Toshiba.
09-10-2010, 07:50 PM
MiraiKurosaki

I tried to look for more solutions and found this. It might help :?

Quote:

Start the Run Command Prompt
Type in "regedit" without the parenthesis then click ok
Go to HKEY_LOCAL_MACHINE
Then SYSTEM
Then CURRENT CONTROL SET
Then CONTROL
Then CLASS
Then find {4D36E965-E325-11CE-BFC1-08002BE10318}
The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then delete the upper and lower filters....

RESTART YOUR COMPUTER THEN THERE YA GO!

When you click on the {4D36E965-E325-11CE-BFC1-08002BE10318} 'folder' you'll see an 'Upper Filter' & a 'Lower Filter' - just click on them & then hit the delete key on your keyboard.

I think that mine popped up asking me if I was sure I wanted to do this & I chose yes. Then just restart. It should be back without any hassle. The last time I had this happen I had to go back through the same steps & sure enough one of the filters was back, so I just deleted it again & it my drive has been back ever since.

The thread including this post is HERE
09-14-2010, 05:45 PM
Shanni

Quote:

Originally Posted by MiraiKurosaki

I have heard of this problem from a couple other people and what happened was that is was a manufacturing problem that caused a short-circuit sometimes. The DVD metal case may be touching the the interior metal case of the laptop, which causes the short circuit.

While it happened to a few types of laptops, it was most common with Acer ones. But you'd have to actually call/have someone check for that. Hope it gets resolved soon :)

I have a Sony Vaio laptop, and the CD/DVD drive keeps on breaking. It's like yours...sometimes, it's there, and sometimes it's not. Or it's there, but it doesn't read the disk.

This is hardware problem...not software. I recommend getting it fixed. My warranty for the laptop has expired, so I took it to some cheap Asian shop to get it checked. It was 30 bucks. Not too bad. It's working fine now.

The wires were apparently.. not connecting, the person wasn't very good at explaining.

I hope that helps ^^