my dad laptop suddenly went totally empty,nothing appear in the 'start' or his 'files' no net,nothing, how do i slove that? also all of his icons on his laptop are gone.
my dad laptop suddenly went totally empty,nothing appear in the 'start' or his 'files' no net,nothing, how do i slove that? also all of his icons on his laptop are gone.
Last edited by Lysian; 11-18-2011 at 06:34 PM.
It would be easier for you to find help if you were more specific
Like: How did this situation come about? What's your os?
My guess is "explorer" process is terminated so you can't see anything on desktop? Try restarting the computer.
If this doesn't work, restart again in "safe mode" >>> this is for xp but it's pretty much the same for other os's.
Something very similar happened to me after explorer.exe was either corrupted (from a virus) or from something else. I can't really tell what your problem is specifically, but it would be best if you go to safe mode, and undo the last time you made changes to your laptop (through system restore if I'm not mistaken). What do you have? Windows?
I'm guessing the lack of reply means you got it to a repairshop.
Anyway more information would be needed;
1. Does it post into windows or in many cases do not? With post I mean get past the motherboard screen and to your Windows -> desktop
2. Can you get into safe mode? Press F5 I think it is for most to be able to select a different Windows boot
3. Insert disc of your windows and repair