The screen stay in white with bgm
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The screen stay in white with bgm
... so you mean you downloaded the game, launched it, got a blank white screen but you can hear the background music?
If you want people to help you, it would be best if you explained in detail how you ran into this issue in order to know the possible cause and how to solve it. 7 words are far from enough. Example of information we need are which OS you are using, if you patched the game (English and/or update patch) or if you set your computer locales to Japanese.
BTW I think this thread should be on the Codecs, Video & Game section.